Important:OSFP will be down for planned maintenance on September 17, 2024 from 2:00 AM to 6:00 AM.
| Type of Interruption | Description | Dates and Times | Systems Impacted | Resolution Information | Comments |
|---|---|---|---|---|---|
| Maintenance | OSFP will be down for planned maintenance |
9/17/24 at 2:00 am to 9/17/24 at 6:00 am | OSFP admin and student portal | ||
| Known Issue | There are currently two errors in OSFP effecting the High School Completion Validation status for the following populations:
|
9/9/2024 | OSFP admin and student portal | Resolved | The fix is expected to go live on the evening of 9/9/24. Funds are anticipated to be dispersed to all affected students. |
| Known Issue | There is currently an issue where institutional gap funding is being removed from students’ accounts prior to disbursing. |
Reported: 9/5/2024 at 2:45pm | OSFP admin and student portal | Resolved | Isolated to Scarlet Guarantee. Newark and Camden gap programs are unaffected. |
| Maintenance | OSFP will be down for planned maintenance |
9/3/24 at 2:00 am to 9/3/24 at 6:00 am | OSFP admin and student portal | Maintenance Complete | Rescheduled from 8/30/24 |
| Delay | Disbursements did not update on SAR/OTB/Tableau |
Night of 8/19/2024 | OSFP admin and student portal | Resolved | |
| Maintenance | Please halt all manual repackages while UES/OIT confirms changes to the production environment have been successful. |
as of 8/15/24 at 8:45 AM | OSFP admin portal | Resolved | QC holds are in place in anticipation of any potential issues. State rosters will be loaded to match the revamped process. |